Parts & Service

We've got your back so you stay on track

One of the most important differences customers tell us they experience after investing in a Terramac machine is the team of people they work with at Terramac.

Customers say it’s like we are part of their crew. We call our service after the sale Back the Track. That means as a Terramac customer, you will experience the same quality service from the time of your first purchase to long after your 1-year/1000-hour warranty.

Plus, the growing Terramac dealer network is equipped and specifically trained to handle all preventive maintenance needs and any unforeseen repairs in the field. In addition, our dedicated Terramac Parts and Service Specialists are available daily to answer any questions you may have. Our service department is well versed at meeting tight deadlines, and providing individualized insight on Terramac crawler carrier uses to help you get the job done more efficiently.

For parts, service or support information by phone, please contact a Terramac dealer near you or give Terramac a call at 630-365-4800. We will respond quickly to make sure you are back up and running.

Component Being Remanufactured In Shop

Reman Parts Program

Our Reman Parts Program provides alternative repair solutions with lower price points and reduced lead times on key components that help minimize downtime.

Terramac models

Limited Time Warranty

Terramac machines are built to last. That’s why we’re proud to back them with a powerful warranty as part of our Back the Track program.

Customization Options

Customization of RT6

Our strong focus on crawler carrier customizations truly sets us apart from the competition and ensures we will meet your needs from the start.

For more information on Terramac custom carrier options, contact a Terramac dealer near you or give us a call at 630-365-4800.

We’ve designed the most versatile and customizable crawler carriers on the market, and, our team is committed to working with you to ensure you receive the carrier best suited for your needs. Custom crawler carrier options are available from Terramac from the factory or as an after-market addition.

The exclusive design of Terramac crawler carriers simplifies the mounting process of support equipment and reduces the need for permanent welding alterations. Customers can select from a wide range of custom attachments or interchange support equipment while maintaining the carrier’s standard chassis.

Terramac purpose-built utility carrier models with extended front and rear frames are also available in various sizes and allow for greater accommodation of oversized industry attachments. Some custom crawler carrier units have been designed with custom built frames, supplementary auxiliary and hydraulic equipment, cab and joystick control options, and distinctive paint color to match your business. The sky is the limit and we welcome you to challenge us with your vision on how a Terramac can be customized to improve your efficiency.

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Parts & Service

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